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Refund Policy

At The Kave Collection, we comply with the Australian Consumer Law. This means you are entitled to a replacement, repair, or refund if a product you purchase is faulty, not as described, or does not perform as expected.

Please note:

  • We do not offer refunds or exchanges for a change of mind.

  • If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order details and photos of the issue.

  • Refunds will be processed using the original payment method once your claim has been assessed and approved.

  • If you have any questions about refunds or exchanges, you can reach us at thekaveservice@outlook.com

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